Ways to redeem
Earn more points for different actions, and turn those points into awesome rewards!
Terms & Conditions
- Click “Redeem Now” to claim your voucher.
Enter the voucher code at checkout to enjoy your discount. - Voucher validity: 90 days
- Usage limit: One-time use only
- Vouchers cannot be used in conjunction with other discounts or promotions.
- Once a free product has been redeemed, it cannot be cancelled, returned, or refunded.
- Vouchers can only be redeemed through your own account and are valid exclusively on the official iScooter EU store.
FAQ
- About to Earn
- Points Redemption
- Common Questions & Tips
How do I sign up for the rewards program?
Signing up is easy! Simply create an account here. It’s free to join, and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us, you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning points!
How do l earn iScooter Rewards points?
- Instant Sign-up Bonus：Earn 300 welcome points right when you create an account. You can either redeem these points immediately for the discount or save them up to accumulate more points for bigger savings.
- Earn Points with Every Purchase: Get 10 points for every €1 you spend at iScooter EU Official Store. Shipping charges and gift card purchases are excluded from points accumulation.
- Keep Earning More: Every shopping trip automatically adds points to your account. Check out the above section to discover additional ways to boost your points balance!
How can I accumulate iScooter Rewards points through making a purchase?
You earn 10 points for every €1 spent, excluding shipping, taxes, insurance, or gift card purchases. Shop online at the iScooter EU Official Store to accumulate points. Decimal points are rounded down to the nearest hundredth, and points are rewarded upon order payment.
Are there easy ways to earn extra points for free?
You can quickly accumulate points through severalfreemethods and elevate your status to unlock exclusiveBrand Memberprivileges:1. Ways to Earn Points for Free
- Subscribe to Newsletter (Fastest!): Simply sign up for our newsletter to instantly receive 100 Points and stay updated on our latest offers.
- Leave a Review: Share your feedback on your purchases to earn 50 Points.
- Review with Photos: Double your rewards! Uploading a photo with your review increases your reward to 100 Points.
Is there a special birthday benefit?
We love celebrating with you! Fill in your birthday information in your account settings, and you’ll automatically receive 200 birthday bonus points on your special day. It’s our birthday gift to make your next ride even better.
What’s the basic points-to-cash conversion?
It’s straightforward: 100 points = €1. You can redeem these points to deduct directly from your future order totals—no hidden fees, no complicated steps.
Is there a high-value gift I can redeem?
Absolutely! Save up 4000 points, and you can redeem them for a FREE universal combination lock—compatible with all iScooter scooters and e-bikes, which is valued at €39.99. This essential accessory protects your ride, and it’s 100% free when you use your points
How do I redeem my points?
Redeeming is quick:
- Click the "Reward" icon at the bottom right corner of the webpage to access our points page.
- After successful login, select "Ways to Redeem".
- Choose your preferred redemption method—either redeem for free gifts or discounts.
- A corresponding discount code will appear once you click "Redeem".
- Apply the discount code on the checkout page to enjoy the benefit.
What if I return a product I bought with points?
If you return an eligible purchase, the points earned from that order will be deducted from your balance. This ensures your points always reflect your active purchases fairly.
Do my points expire?
No need to rush! Your loyalty points have no expiration date—save them for a small discount or keep building toward the free lock at your own pace.
How long does it take for points to show up in my account?
- Welcome points: Instantly after account creation
- Shopping points: Within 24 hours of your order being confirmed (not just placed)
- Facebook interaction points: Within 48 hours (we’ll verify the action via your tagged account)
- Birthday points: Automatically credited on your birthday
Can I transfer my points to someone else?
Points are tied to your individual iScooter EU account for security, so they cannot be transferred or shared. But you can use your points to buy gifts for others—win-win! Even better, you can earn extra €10 discounts by referring friends, which is a great way to share benefits and save more together. Here’s how it works:
- Click the "Reward Program" pop-up at the bottom right of the webpage and log in to your account.
- Scroll down to find the "Refer Your Friend" section, where you’ll get a unique referral link.
- Share this link with your friends directly, or post it on Facebook and Twitter.
- When your friend clicks the link, registers an account and fills in their email, they’ll instantly receive a €10 discount code.
- After your friend uses the discount code to complete their order successfully, you’ll get an email notification about their order, along with your own €10 discount code as a referral reward. It’s a win-win for both of you!
What if I return a product I bought with points?
If you return an eligible purchase, the points earned from that order will be deducted from your balance. This ensures your points always reflect your active purchases fairly.
